Olark: A Brief Review

Features: 4/54/54/54/54/5

Support: 5/55/55/55/55/5

Price: 4.5/54.5/54.5/54.5/54.5/5

If you have never heard of Olark, it is basically an instant messenger for business websites; however, unlike GTalk or Meebo, Olark offers much more than just live chat.

This importance of customer interaction in business is essential and being able to provide assistance to visitors can help to build a reputation and increase sales. Olark can be set-up in minutes (literally) and can provide you with a widget that gives you the chance to converse with visitors. The widget can be personalised according your website with numerous different themes to choose from and should you run into any problems with the application, the guys at Olark.com are on hand to reply personally.

Olark allows you to monitor multiple visitors on your site and see key information such as location and status. The application can also be linked to Google Analytics, giving you the chance to see how your site is viewed by customers.

Quite simply, Olark can be the difference between a lost customer and a sale. In business, it doesn’t get any more important than that. With packages starting at just $15 per month, Olark may prove one of the best investments you ever make!

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